Compliance with Colombian Regulations and Data Privacy
Introduction:
At Guiavital, we are committed to protecting the privacy and security of our users’ personal data, in accordance with Colombian law, including the Data Protection Law 1581 of 2012. Although we offer health-related services, we do not receive, manage, or store medical records or confidential health information (PHI). Our focus is on safeguarding our users’ personal data, such as names and contact details, securely and in compliance with the law.
Key Definitions:
- Personal Data: Information linked or that can be associated with an identified or identifiable natural person, such as name, email address, and identification number.
- Consent: The free, specific, informed, and unequivocal permission you give for us to process your personal data.
Collection of Personal Information
At Guiavital, we only collect basic personal data such as names, emails, and contact numbers to facilitate communication with users and enhance our service delivery. We do not manage or store data related to medical records or confidential medical information. All information is collected with the informed consent of users, in compliance with Law 1581 of 2012.
Use of Cookies
Guiavital uses cookies to improve user experience on our platform. These cookies can be managed by users through their browser settings. We do not use cookies to collect sensitive or medical information.
Data Security
While Guiavital does not handle medical records or PHI, we remain committed to protecting our users’ basic personal information. We implement advanced security measures, including data encryption, to ensure your contact information is safeguarded against unauthorized access.
International Data Transfers
Guiavital manages and stores personal data within Colombia, in compliance with local laws. We do not transfer personal data outside the country, and any exceptions would only occur with your explicit consent and in accordance with applicable regulations.
User Control Over Their Data
You have full control over your personal data at Guiavital. You can request access, modification, or deletion of your information at any time, in accordance with Law 1581 of 2012. You can also withdraw your consent at any time by contacting us through the specified channels.
Notification of Security Breaches
In the event of any security breach that may compromise your personal data, Guiavital will notify you immediately, following the procedures established by Colombian regulations. We will take all necessary measures to mitigate any damage.
User Consent and Autonomy
At Guiavital, you retain full control over your data. By registering, you provide explicit consent for us to process your personal information. You may withdraw this consent at any time through a clear and accessible process.
Privacy of Minors
Guiavital does not knowingly collect personal information from minors without the explicit consent of their parents or legal guardians, in compliance with local regulations for the protection of minors.
User Education and Security
To ensure data security, we recommend that our users follow best practices, such as using secure passwords and being alert to possible phishing attempts. Additionally, we offer educational resources on our platform to help users protect themselves against digital threats.
Data Retention Period
Guiavital will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data retention is no longer necessary, it will be securely deleted.
Modifications to the Privacy Policy
Guiavital reserves the right to modify this policy when necessary. Any changes will be promptly communicated to our users, who must accept the new terms to continue using our services.
Contact:
If you have any questions or concerns about our privacy policy or the processing of your data, you can contact us at legal@guiavital.com.
Guiavital Terms and Conditions of Use
